Returns

Need to make a return?

Please try on your new garment to check the fit before laundering. We're sorry but we cannot accept garments for return that have been personally altered, laundered, worn or otherwise made unsalable unless the garment is defective in workmanship or materials.

 

Please note any pants ordered with an inseam length of 28” or less are considered Special Cuts and are non-returnable.

 

Request an RMA number

·       Please notify HT Customer Service regarding any discrepancies with your order within 7 calendar days of receipt.

·       RMA numbers must be requested within 30 days of item receipt.

·       Returns must be shipped to Human Technologies within 30 days of receiving your RMA number.

·       RMA numbers may be requested year round, even when the web site is unavailable.

 

To help us process your Return, please request a Return Material Authorization (RMA) number. You can request an RMA number by:

·       Calling our Customer Service department toll-free: 877-HTC-2260 (877-482-2260).

·       Emailing our Customer Service department: customersvc@htcorp.net

 

An RMA number and Returns Form may be downloaded from the uniform site or we will email it to you. Please complete all fields on this form, especially the reason for the Return, as this helps us continually improve the products and services we provide to you.

 

We are not able to process your return and issue any allowance credit without an RMA number.

 

Package and ship your Return

1.     Please return the item(s) in the same box you received them in.

2.     Place the completed Returns Form, and a copy of your Packing List, in the box.

3.     Pack items in such a way to ensure they are not lost or damaged in transit. Seal the box well.

4.     Write the RMA number on the top of the carton along with your name and address.

 

Please send Returns to this address:

HTC Distribution Center

Attn: ACOE Uniform Returns

2332 Bleecker St

Utica, NY 13501

 

We recommend that your return be shipped via an insured carrier such as UPS or Fed-Ex which provide tracking information. If you return your garments through the US Post Office, you should insure the package so it can be traced.

 

Once we get your Return

Upon receipt and approval of a qualified return your allowance will be credited. Please allow 3 business days from receipt of your return for processing and allowance credit.